I like the place, the sandwiches are really good. Bummer that they do not have the neptune (lobster salad) anymore though.
I love their food in general, but they are very quick in making it and delivering it also.
So my friend was super nice and decided to order me and her kids sandwiches instead of cooking. Super cool. However, the way she was treated on the phone was horrid. The man was extremely rude and very impatient with her, example: "Anything else!? Anything Else?! Anything Else?! What!? you wanted to put that on your sandwich?!? Anything else!?Christ!" and she was on hold for 10 minutes and we had to wait 50 minutes for out food when he said a half an hour, and we're not even 12 blocks away from this sandwich shop. Cold sandwiches are not that hard to make, she could have cooked two hot meals in the time it took us to receive out cold sandwiches. And! She was so intimidated by his demeanor she was afraid to order soup. I don't think she's gonna order from there anymore and neither am I. That guy needs to learn proper phone etiquette. And our delivery driver was the nicest girl ever, she looked super stressed out and I know it was the guy on the phone that was doing it, because she instantly apologized for the way the guy talked to us. That girl was busting her butt to make sure everything was okay with our order. and this was night shift too.
Food is great. Ordering over the phone was a nightmare. Employee asked me my phone number but never could get it right despite repeating it 4 times. I swear he was making up numbers as he went.
First time I have tried this place and it was very good and fast. Clean, good prices, good selection and nice workers.
Erbert And Gerberts is a US Restaurant based in Duluth, Minnesota. Erbert And Gerberts is located at 4504 Grand Ave, Duluth, MN 55807, USA.
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