Good gym, friendly owner, lots of equipment for both cardio and weight training. Usually busy.
I don't live in Duluth, but I was visiting family so I needed a quick workout. This place is one of the best SNAPs I've been to. The staff is affable, the place is clean, and the equipment is solid, varied, and well organized. I'll definitely go back.
The new owner is super easy going and always willing to work with you. Thanks!
When my month membership had run out, I went in to get my $20 back for the key charge. I wasn't too fond of the gym itself, it's kind of depressing. Anyway, I walked into the office and the employees were talking about throwing up really loud in front of me (gross) and when I simply explained my situation the woman became visibly frustrated and asked if I had really paid because it wasn't on the books. I calmly said I had paid, because otherwise they wouldn't have given me the key. The woman said, "I KNOW HOW IT RUNS ITS JUST NOT ON THE BOOKS." (Jeez sorry lady go take another smoke break). So she called her employee on the phone in front of me and was pissed off before finally giving me my $20 back. Needless to say I'm so glad I got out of there, they are rude and do not know how to act appropriately in front of customers. It was a simple situation that escalated into a headache. Not good business practice.
The new owner as of a few months , Mike, was a huge improvement for this location. He is always friendly and helpful, gladly issued a free month I accrued from the past owner though he didn't have to, and is generally just a nice guy. He cleans the gym constantly and keeps it in good repair. I'm a casual gym goer and never had a bad experience with the patrons. A+
Snap Fitness is a US Gym based in Duluth, Minnesota. Snap Fitness is located at 102 E Central Entrance, Duluth, MN 55811, USA.
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