The staff put so much effort into making I was pampering. He took extra special care when I told him this manicure was for my wedding. Will definitely be my new nail place. And will adore Duluth Nails & Spa.
When I first went to Duluth nail I loved it. I can honestly say that has changed quite a bit. Where do I start... First off they are disgusting! They do not properly clean their equipment or use new files for every customer like they are required to by law. Second, I've had my fingers burned and bleeding BY THE OWNER when using the electric filing machine. Next, they will add 5-10$ to your total because a lot of people do not say anything about it at the register. Also, they can be extreamly rude! They will tell people to wait it will just be a couple minutes while they know the wait is probably close to an hour. I will NEVER go there again! I feel the health department should be contacted since there is a risk of getting hepatitis when not properly cleaning the equipment in nail salons! If I could give zero stars I would!
I've been there three times. First time for a pedicure was good. Second time was for acrylics, and he did a very nice job. Third time was poor. The man who did my acrylics did a pedicure, and 4 days later it still hurts. He used the callous shaver, but he went too far in three places, and I have open sores. He also dug in on two toes, and drew a bit of blood. He also dropped the scrubbing sponge on the floor while scrubbing, then picked it up and reused it. There was no rudeness, they were friendly. They charged me the appropriate amount. I wasn't going to say anything, but I think maybe they just need a little more training and will be excellent.
We are always greeted, very rarely have to wait and she always knows exactly whatever want when we walk in. My pink and white gels always look great. Always telling people to.come here because they do a nicer job than anywhere else.
Myself and my daughters are regulars here.
The staff is wonderful, the manager is awful. I witnessed her telling a client after she mistakenly broke a bottle of polish that she had to pay for it. The shelves with the polish are very crowded and bottles are on the edge. Very rude and unprofessional. Was a regular customer...not anymore. :( The manager also keeps her 4 year old son here, this is not a place for kids...1st this is where I come to get away from children and 2nd this is not a place for a child to spend the majority of their day.
Duluth Nails Spa is a US Hair Care Studio based in Duluth, Minnesota. Duluth Nails Spa is located at 1600 Miller Trunk Hwy Suite C, Duluth, MN 55811, USA.
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