This place employs a bunch of scam artists and bait and switch low lifes. Took my truck there to get a quality $500 underbody rework and the price was doubled and they only did the door edges and charged me over $1,000. A quality LineX job for the entire underbody runs arount $550. Run; don' t walk from this place. If he was so reputable, he would be BBB certified.
I never had and accident and didn't know where go went to three place until I found mickey's and very happy with him Vehicle is a 2016 Ford Escape Mickey updated me on all the work and took care of all paper work with my Insurance company I will differently use him again for any work that you very much for all the help you did through the repairs
I ended up getting in a snowy accident while visiting Duluth one weekend last winter. I called Mickey's as soon as they opened Monday morning as it was the closet body shop to the hotel where my smashed car that was no longer driveable. He managed to the tow the car that morning to get it in for the insurance assessment. To fix the car took 11 days from one Monday until Friday afternoon of the following week. From what I can tell the body work was performed professionally and well done, but I do have two serious issues with my customer service from this place that would prohibit me from giving this place my business:
Once I met Mickey I knew I was in good hands. He is kind, honest, personable, helpful, thorough, precise, and quick. They had the best quote in town and the job both times was clean and professional. In fact, every person I've dealt with there has been incredibly nice and helpful. I would highly recommend all your auto body needs to Mickey's Auto Body!
The best! No really, the best auto body shop I've ever been to! Mickey is totally up front with how things are going and takes pictures along the way to show the progress. A genuinely kind and honest man. There are few gems in the world like him. Don't waste your time going to a big franchise or dealership when you can give this local business your business. You won't regret it. Oh yeah, and the work was flawless!
Highly Recommended!
Don't waste your time with this shop, for a company that's so professional they don't live up to that standard very well. I couldn't even get an estimate, I was jerked around for 45 days and was never given what I asked for.
The first time I searched all over town collecting estimates and trying to find an honest, reasonable shop. I didn't want to be taken advantage of nor did I want to take advantage of my neighbors. I felt very lucky to stumble upon Mickey's.
2. Mickey is racist against native folks and he shoots his mouth off around strangers about it. When he was finalizing the paperwork for the rental car he mentioned it had GPS “so when it ends up stolen on the Reservation we can find it”. His racist flunky who worked they said something like “well aint that racist?” and Mickey said, “Well the first time I have a white person steal one of my cars I'll change that”. I really don't care for racism and have Native folks intermarried into my family. This disgusting racist opinion that only Natives steal is a really stupid and disgusting thing to say to a customer who you don't know in a progressive college town in Minnesota. I simply don't want to do business with racist jerks and if you don't either avoid Mickey's Auto Body in Duluth.
1. They do offer rental cars and they are cheap, but mine really sucked. It had over 230K on it which I didn't notice until I got headed home. A couple days later I noticed the front drivers side tire was essentially flat. Mickey and crew did not bother inspecting this rental car before I drove it two hours home back to the Twin Cities. After that I was having to stop and fill up that tire daily because of a dangerous slow leak that should have caught in a basic inspection at the body shop. When I settled up my bill I asked Mickey directly about giving me a discount since he sent me out in an ill maintained dangerous rental car and he declined. I would have been much more apologetic as a business owner for this serious safety issue.
Mickey S Auto Body is a US Car Rental based in Duluth, Minnesota. Mickey S Auto Body is located at 3832 Grand Ave, Duluth, MN 55807, USA.
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