I will never shop that this even more overpriced Sam Goody again and look forward to watching this garbage company go out of business as this will be the likely result of their terrible customer service and basic practices.
PS. I wish I could give this zero stars
An employee by the name of Mitch asked me if I wanted to join a loyalty program and save 10%. I said ok and began to sign up, once I signed up he told me I got free magazines too and to circle 3 I assumed they just teamed up with entertainment weekly, time ect as tgis is supposed to be a professional retail store (lmfao). Anyway Mitch and I where talking and he said "I wouldn't bother reading the terms of service there is a lot there" at this point I still believe that I am at a real store where they don't intentionally scam you but then this dude hands me a form that says I am now signed up for 2 paid subscription services (he never mentioned they where paid, or that I was now signed up for 2 paid services I couldn't afford whoops) apparently I can cancel them risk free but who knows if that is true I mean this company obviously doesn't have any moral code and will hire a literal liar like Mitch right off the street. So yeah this is a great store with cool stuff too bad I will never shop there again because of this trap that i fell for. Ps I am contacting the manager of the store plus your corporate offices. I'm sure someone will fire mitch.
When I found myself being charged for this garbage a called the number on the card to cancel. Company REFUSES to refund people they SCAM then the person in India on the other line reads a quick script to inform you that you won't be charged further then HANGS UP ON YOU before you can file a formal complaint!
So many stores have loyalty programs I honestly sign up throw the card in my wallet and toss the rest of the junk. My fault for not looking more closely at the material. But talk about an EXTREMELY DISHONEST practice for employee to not disclose this to unwitting customers.
Over Priced and watch out for SCAMS! Employees will try to sign you up for a loyalty program not telling you that it includes a monthly fee after 30 days!
Employees are rude and not helpful AT ALL! I called to see if they had a certain CD in stock instead of even checking he just tells me "uhm i don't know, i dont think so" what kind of answer is that?!
Fye is a US Movie Rental based in Duluth, Minnesota. Fye is located at 1600 Miller Trunk Highway, Space J05B, Duluth, MN 55811, USA.
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