I'm done with them. Last straw was creasing my corduroys. If you don't tell them not to crease, they'll crease your jeans. If pants don't have a crease, don't put one in!!!!!
They will not take responsibility for it for their horrid work! I have photos taken right before I brought the comforter in that shows the comforter in several photos that were taken at Christmas and it is bright and in great condition. I also have photos of the comforter as it is now. A ruined mess!
I would have to agree with the other reviews here. Paid over 40 dollars to have a pair of boots cleaned and they came back extremely dirty. Called and said I would have to call Dee's since that's who does their cleaning. Take responsibility for your sub par service!
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• I took two down (Company Store) comforters to the Manor Cleaners in Duluth (cleaned by Dee Cleaners). One I took in right before Christmas and the other right before New Years. The first one came back fine, but the one that I picked up after New Years looked like a truck had run over it. When I picked it up it was in plastic, but I made a comment to the woman working that in their lighting it looked faded.
When I took the blanket out of the plastic to use for company feathers were coming out of the comforter. Upon inspection I noticed at least 4 holes, the sides were frayed and the comforter was so faded you can't even read the tags. I called the Manor Cleaners twice and over a week went by with no call back, so I finally went in with the comforter. Two days after taking it back the owner/manager of Dee called and said she had no record of it being brought in to be cleaned. I then looked up my credit card statement and called in the date. Today I get a call from the manager saying they cannot clean the blanket because of holes. What? She knows full well why my blanket is there. Because you ruined it.
Manor Cleaners is a US Laundry based in Duluth, Minnesota. Manor Cleaners is located at 1606 Woodland Ave, Duluth, MN 55803, USA.
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