Pleasantly surprised they matched prices on some cabinet hardware I found online
So I went shopping here about two weeks ago to get the pieces I need to put together an extension frame for my queen sized bed (turning it into a king size).
On the one hand, I would have appreciated help loading the large hardwood plywood boards onto the cart. I asked a gentlemen who walked by me if he could help me. His response was he was the Floor section guy and he would find a Building Material associate for me. I said okay.
I waited. No one came. After waiting for 15 minutes I loaded the things in myself, which took about 10 minutes to do since I'm short.
Everyone said so sorry but that didn't cover the time and gas it took me to rt 140 miles... very upsetting.
Hence the middle ground.
Dave Brown, the kitchen designer was very helpful. He showed us all options and explained everything so that we could understand. Whatever he's getting paid, it needs to be more.
It was good. My not knowing the layout of the store took a bit longer to find what I was looking for. Was only going to go in and "look" at lights and bath faucets, ended up buying 2 ceiling lights a vanity faucet and a shower faucet set. Disappointed in that they didn't have much selection of toothbrush holders.
Drove 140 miles round trip to get a good price on product i required for Monday morning job... website said 19 boxes in stock... got there, zero inventory. Pro desk guy checked... his screen said 19 also... nada, zip, zero... not a single item in the store.
I gave this rating a 3 star because there was no one around to help with loading huge piece of wood into a cart. No one ever came when I told someone I needed help. This alone would have made me give this a one star, but because I had such a great experience with John, I would have rated this 5 star.
After I got to the cutting section, John was there to help cut the pieces for me and get me squared away. He was extremely helpful and understanding. I really appreciated him.
The Home Depot is a US Hardware Store based in Duluth, Minnesota. The Home Depot is located at 1101 Mall Dr, Duluth, MN 55811, USA.
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