Grant (contractor at Heartwood) has been working on our house for the last few months. He's been so communicative and helpful with our renovations! Truly amazing work that I will definitely recommend to friends and family.
I appreciated Lonny's willingness to work through the scenarios with us; he entertained our ideas and gave us quotes and opinions when we asked for them. Every time we stopped by the house, all of the workers who were there (whether from Heartwood or a company working with them) were polite, helpful and friendly. For a bad, stressful situation; it was as good as I could have ever imagined it. We're back in our house now and happy with all the work done. I wouldn't hesitate to recommend Heartwood to anyone.
Lonny is very knowledgeable about all different types of construction which was a huge benefit to us as our timber frame house was damaged by trees in a windstorm. His knowledge of construction was an asset dealing with the insurance company. You won’t find a more capable, honest contractor. Also, his crew is extremely talented, and pleasant to work with. They come in, get the job done and even clean up after themselves!
Lonny at Heartwood was excellent to work with. He made sure we understood everything that was going on, kept us appraised of issues and made excellent recommendations regarding our house. Communication was A+++ (which is very important to my husband and I). I felt that he not only worked with us with our insurance claim, but also fought for us to make sure we got a fair replacement for our damaged property. He also broke the process down for us-- asking us to select replacements/colors/etc for things as they were needed instead of requiring it all right away; but provided us a full list up front so we could get to things as we were able.
After a devastating fire at my mother’s home, Lonny at Heartwood provided the expertise needed to work with the insurance company and rebuild the home better than the original structure. Lonny was patient explaining the process, the schedule and execution of the project. He always responded to phone calls and emails in a timely manner. His team was fantastic to work with. Lonny provided guidance in helping me choose appropriate materials during every stage of the process. I highly recommend Heartwood Construction for any insurance claim construction or any other type of home building or remodeling.
We had a new toilet installed by a plumber in our upstairs bath (a different company, not Heartwood), but something went wrong with it and it sprung a leak and poured thousands of gallons of water through our house in a single day. Practically our entire downstairs had to be gutted and the floors throughout most of the upstairs. SERVPRO did the water remediation and we selected Heartwood for the reconstruction of our home. We had some additional updates done while they were there and a squirrel issue arose that they also handled fixing damage from (Guardian handled the actual squirrels). Overall, they oversaw our living room, dining room, downstairs bath and kitchen being completely redone (walls were down to the studs) and the flooring and paint throughout the house.
My wife and I had the opportunity to meet Lonny around late September and in October we signed our contract to have Heartwood Construction finish our basement and build a deck. We could not be happier with the work that Heartwood construction completed. The basement is our favorite part of the house now and the quality of the work stands alone compared to the rest of the house. We moved into a new house in September and while Heartwood finished our basement they even took care of a few existing problems that the original builder had left. I have never trusted a contracting crew more in my house then I did with Heartwood. They were always polite and professional and a joy to be around. Lonny was always very open and upfront about all areas of the project including pricing. We have built two homes and had other work done before and this is the first time that absolutely no surprises showed up downstream of the start date. All promises were fulfilled and no price was changed for the worse. Estimate of project length was almost spot on and we also were kept in loop with the schedule and schedule changes. If we ever have any future house keeping needs we are at ease knowing that we have met such a reliable and great company. Thank you.
Heartwood Construction Inc is a US General Contractor based in Duluth, Minnesota. Heartwood Construction Inc is located at 20 W Central Entrance, Duluth, MN 55811, USA.
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